Conflict is an inescapable constant of human life. It can lead to human suffering, or it can lead to human greatness and positive change. But in order to avoid the suffering, it needs to be studied. As such, conflict studies is a field that requires skills from different domains. In order to be a specialist in conflict management, one has to know economics, history, social research, international relations, psychology and so on. Because the field is so complex, a conflict manager has to be a negotiator, a facilitator, a mediator, an analyst, an effective communicator, a team player and a leader capable of making sound decisions.

The Conflict Analysis and Management International Master Program (IMPACT) at the College of Political, Administrative and Communications Sciences (FSPAC in Romanian) is a professional program which combines the knowledge-based approach to conflict studies with practitioners’ experience in order to develop a full-frame understanding of conflict and conflict management methods and techniques. Its strategic objective is to train conflict managers capable of designing realistic solutions for real problems, based on an comprehensive analysis of their causes and dynamics.

IMPACT can be accessed only at a full-time mode of study. All the courses are taught in English, which offers foreign students the opportunity to enroll. It also benefits the Romanian students, due to the greater interaction with the foreign students and easier access to the field’s literature.

Classes are interactive and the participants are involved in research projects meant to develop the skills they need to effectively manage conflicts. Among the major areas of study are mediation and negotiation techniques, shaping decision-making processes in crisis situations, strategic management and methods of amicable conflict resolution. Our students have all the same the opportunity to take part in projects run by the Center and its partners: public and private institutions from both Romania and abroad.

The program benefits from a young and dynamic teaching staff, whose members have certified national expertise in their fields of teaching. The staff is not only made of academics, but also of practitioners in the field of amicable conflict resolution and of certified mediators.

Core staff
Christian-Radu Chereji, Ph.D., Babes-Bolyai University – conflict analysis, conflict management, mediation, negotiation
poza CherejiChristian Radu-Chereji is coordinator of the Conflict Analysis and Management MA program and Associate Dean of the faculty. His current position is PhD Lecturer with the Communication and Public Relations Department of FSPAC. Disciplines taught: Conflict Theory and Analysis, Negotiations and Mediation Techniques. Prof. Chereji is the founding director of the Conflict Studies Center. Besides his credentials as a scholar, he is a practitioners, being an accredited mediator in Romania (since 2008) and certified mediator with the International Mediation Institute (since 2012). He is also member of Mediators Beyond Borders (USA), Amnesty International and founding member of the Ultrasilvam Mediators Association and of the Transylvanian Institute of Mediation. He received his PhD title (in Philosophy/Cultural Studies) from the Babes-Bolyai University in 2004.


Călin Emilian Hinţea, Ph.D., Babes-Bolyai University – public management, strategic planning
poza HinteaCalin Emilian Hintea is in charge of the Public Management and Strategic Planning in the Public Sector courses. He is Dean of the Faculty of Political, Administrative and Communication Sciences and associate professor at Michigan State University. He was Head of the Public Administration Department (2004-2012) and Secretary of State at the Prime Minister’s Office (2008-2011). He is also Senior Editor of the Transylvanian Review of Administrative Sciences (ISI Journal) and post-doctoral scholar at Michigan State University and Salzburg Seminar fellow. His most important publications are Public Management (Ed. Accent, 2008) and Case Studies in Strategic Planning (Ed. Accent, 2007).



Virgiliu Leon Ţârău, Ph.D., Babes-Bolyai University – contemporary history, international relations
poza TarauVirgiliu Leon Țârău is an associate professor at the College of History and Philosophy at BBU, with the Contemporary History and International Relations Department. He is vice-president of the National Council for the Study of Security Archives (CNSAS) since 2006. He received his PhD title in History in 2004. His research interests are focused on International Relations in the 20th century, Political Regimes in Central and Eastern Europe in the 20th century, Electoral Processes, the Communist Regime in Romania. His most important publications are România şi relaţiile internaţionale în secolul XX (Ed. Clusium, 2000), Alegeri fără opţiune. Primele alegeri parlamentare din centrul şi estul Europei după încheierea celui de-al doilea război mondial (Eikon, 2005).



Ioan Hosu, Ph.D., Babes-Bolyai University – communication, social research
poza HosuIoan Hosu is Head of the Communication, Public Relations and Advertising Department since 2012. He has a PhD in sociology and is a post-doctoral scholar in communication science. His interests and courses are Internal Organizational Communication, Sectorial PR, Research Methods in Communication and others. Because of his great relationship with his students, he was awarded with the Bologna Professor Award and the “Go Free Awards” academic award in 2012.




Cosmin Irimieş, Ph.D, Babes-Bolyai University – communication and public relations
poza IrimiesCosmin Irimieș is a public relations and communication specialist and an experienced practitioner, being a spokesperson, communicator and image counselor of local and national public institutions. He was Head of the Public Relations Department of the Ministry of Education (1999-2004), press officer of the Babes-Bolyai University (2004-2005), cabinet director for the Prime Minister (2009-2011). In the same time, he built a career at FSPAC, now being an associate professor and responsible for the following courses: Lobbying, Branding, Spokesperson Institution, Effective Communication, Agency Press, Audio-Video Communication. He is main author of Management Principles of Communication and Public Relations (2012) and Basic Principles of Brand Management (2012).


Adrian Pop, junior Ph.D – negotiation, ADR methods
poza Adi PopAdrian Pop is a certified mediator since 2008. He is president of the Transilvanian Institute of mediation and an associate researcher with the CSC. His main domains of interest are conflict management, negotiation, alternative dispute resolution. He is also a junior PhD in Sociology at the Babes-Bolyai University.




Applicants must possess a Bachelor’s Degree or its equivalent. There is a 200 RON, non-refundable application fee. We encourage applicants of diverse backgrounds and interests. Emphasis falls on practitioners of conflict management – related jobs in need of our program for further carrier development. Also, it has been an established policy of the Center to give priority to people that can enrich the cultural and racial diversity of IMPACT.
The admission criteria is a motivational interview based on a letter of intent and a CV, both written in English. Other necessary documents can be found here.


Charles WrattoCharles Wratto is a graduate of our Conflict Analysis and Management MA. He is from Liberia and his unique life story has helped us better understand the implications of conflict and civil war. He is currently studying for a PhD in Conflict Management and is focused on traditional dispute resolution methods.

When I finally decided to come to Romania some friends were worried about my choice, but life here has been wonderful, the fees are quite affordable for an average family, my class­mates are fantastic and gregarious, the professors and admin­istrative staff are highly competent and always willing to be of help during and after classes. Generally speaking, Romanians are extremely welcoming, especially towards people of colour.

Studying at Babeș-Bolyai University also provides you a unique opportunity to discover the beauty and culture of Romania, where ancient castles stands side by side with modern architecture. The colleges, parks, restau­rants, libraries and social life that make up the atmos­phere in this truly amazing country draws thousands of students from all over the world. Indeed it’s a home away from home and I’m glad I made the choice to be here.

Learn more about his story here:

Awoh EmanuelAwoh Emanuel Lohkoko is also a graduate of our international master program.

After graduating from the University of Buea, Cameroon with a BSc in Political science, it was not all certain what i wanted to do for the rest of my life.  My practical experiences also permitted me to gauge the limited nature of what i had to offer at the job market with my BSc in political science.  My choice of Romania was guided by a series of considerations. Romania was not only cheaper, but that the courses were also well tailored and suited my specific interest. The other options although offered the same core skills, they seemed to lack that particular striking note which clearly is bolded in the conflict study centers MA Program course content. I was also encouraged by the fact that the MA is offered entirely in English. If the goal of studying was simply the acquisition of knowledge, I could say with certainty that my enrollment into this MA program clearly moved me from my ambition to achievement. This programme undoubtedly gave me a substantive knowledge in conflict dynamics. I gained skillful insights on the arts of mediation, negotiation, strategic planning, conflict analysis and a firm grasp on the instruments of conducting qualitative research. Among many other core courses, this program trained me and provided us students with theories of effective decision making, which lies at the center of every conflict and fundamental to the escalation or de-escalation of all conflicts. All these skills put together have not only transformed my perception, but have also provided me with new lenses in how I see, analyze and react to conflict situations at all levels of my life.

The strength of this MA programme does not only lie in the carefully structured course content to tackle contemporary issues. I must recognize the unbridled commitment of the very young and dynamic professors who constitute the backbone of the program.Their unique and formidable services to this MA stems from their rigorous research lives carefully blended with their active field participation within their respective areas of competence. My course mates and I benefited immensely from this skillful blend of knowledge, developed from existing conflict theories and their individual field experiences. They succinctly establish the nuances between conflict theories and the actual realities as to what is often obtained in the field which does not always take a linear equation.

During my two years in Romania, I did enjoy the unalloyed attention of my professors who were always keen to listen to our academic constrains and well beyond. Their constant orientation and mentorship we did enjoy. Based on our interests and resources, they helped put me on a career path which is still a job in process. Given the limited number chosen for this MA, we enjoyed a very conducive study environment both with our professors and among us the students. This increased cooperation and interactive team work between me and my colleagues. Through this, we all could share freely our ideas, from each according to his or her ability which in no small way improve our skills in conflict studies. The memories of my classmates  and I, in our numerous coffee outings and as they showed me around, introducing me the cultural values of the city of Cluj, an academic El Dorado still occupies a special place in my heart.

Issore BolyIssore Boly is another graduate of our Conflict Analysis and Management MA. She currently works as a mediator at the Transylvanian Institute of Mediation.

The Conflict Analysis and Management masters’ program offered me both the opportunity to gain theoretical knowledge in the conflict management field, as well as the chance to acquire a specific set of skills in dealing with conflicts.

The most interesting and informative classes for me were those focusing on strategic planning and decision-making processes. I appreciated the teaching staff’s methodology in working with us, their openness and willingness to share their know-how. 

The skills I acquired while undergoing the Conflict and Crisis Management masters’ program, as well as the connections made during this time help me build my career as a mediator, as well as to deal with everyday conflicts in a constructive manner.

poza BaserAslıhan Bașer is a foreign graduate of our Conflict Analysis and Management MA.

My name is Aslıhan Bașer and I am foreign student at Babeș – Bolyai University. I am from Turkey and I am studying conflict resolution and management. In my country, unfortunately, conflict studies are not yet developed. We have them only at two universities at an MA level and the classes are in Turkish. Last year I was in Romania as an EVS volunteer. I liked Romania and I decided to stay and obtain a master’s degree. After this, I started to search for universities. In my country, the most popular universities they were presenting were the ones from Bucharest, Iași and also Cluj-Napoca. It was hard for me to find a master program in English which I liked. But after we called the university and they told us about  this master program, I decided to come, because the program was exactly what I wanted. It really was a difficult decision because I only knew that Babeș-Bolyai is a really good university in Romania, but nothing else.

All in all, I am glad that I am here. Sometimes it is a bit hard to be in a foreign country, systems are different and you need time to get used to it. I am enjoying good education, good teachers and good friends. They help me everytime I am in need and they are all very kind. This is really important because during my Erasmus period I had good teachers, but they had no time to help us or talk to us. That is why the first time I arrived to the faculty I was very afraid. It is not an exchange program and I knew that I am going to be on my own. The first time I talked with my mother that I will also apply to Babeș-Bolyai University, she was against the idea. I’m really happy that it is not how I feared. Now, my family is also glad that I am here and safe. I have no negative opinion about Romania or my experience as a student here. I started to learn Romanian and I hope I will continue with a PhD in Romania also.

DragosDragoș Nechita is one of our graduates. He currently works at the Center for Health Research.

If I was to sum up my experience in the Conflict Analysis and Management Master Program, it will probably come out as a cliché like „It was more of a life lesson than a masters program”. But cheesy at it sounds, it would not be far from truth.  

The program teaches you a whole new way of looking at the world, as you start to see that conflict is everywhere, and a normal part of everyday interaction. It teaches you that although perceived as a bad thing, it is not always so, and that you could actually benefit from it. It teaches you that although a conflict is hard to understand, it is not impossible to grasp and manage. It teaches you that although human relations are complex and very often could lead to unpredictable behaviors, a structured approach and sufficient background research on the matter most often avoid such behaviors.  

And it teaches you that although you seem to always be Sisyphus in front of conflict, it is actually in your power to overcome it. Every time.

poza AlexAlex Mafteiu is a second year student at IMPACT. He graduated Foreign Affairs at Babeș-Bolyai University of Cluj-Napoca and Otto-von-Guericke University of Magdeburg. During his professional development he took part in trainings from Complutense University of Madrid and Poepeu Frabra University of Barcelona.

Amnesty International Madrid, Toastmasters, AIESEC Magdeburg, Red Cross, Green Peace, Habitat for Humanity, Interkultur-treff, Romanina Embassy in Madrid, Centro-Hispano Rumano, Ministry of Public Health and Ministry of Internal Affairs are just a few of the organization where he activated being both trainee and trainer.

One thing was clear in my continuous development plan: I would never register to another university program without a full analysis that would have more strengths and opportunities than threats and weakness. And that is how I have made the rational choice of joining Conflict Analysis and Management MA Program. 

This program not only offered high-quality education programs, but also offered opportunities and practical skills. It emulated perfectly my continuous development needs and entwine practical with theoretical, prophylactic with solving and especially offered a comprehensible background in matters of conflict, crisis, conflict management and conflict resolution.

The levels of qualification offered were high aimed and the quality of education is unquestionable. Moreover, the skills and abilities acquired during this MA had an immediate practicability: in the instance when you would get out of a class you would have had a better understanding and a wider perspective both of the Israel-Palestine conflict and also of the conflict with your life-partner. 

Crisis and Conflict Management MA program of FSPAC is one of the best choices you could make in matters of graduate education. Think wisely before you register to another program other than this.